Privacy Policy

What we collect
Orovia collects information needed to fulfill orders and provide client care — including name, email, phone, shipping and billing address, and purchase history. Site analytics may collect anonymized usage data.

How we use it
We use your information to process orders, arrange shipping, respond to inquiries, prevent fraud, and improve the store experience. With your consent, we may send product updates or maison news; you can unsubscribe at any time.

Sharing
We do not sell personal data. We share information only with trusted processors who help us operate (payment providers, carriers, email tools), and only as needed to deliver the service.

Payments
Card and payment details are handled by secure third-party providers. We do not store full payment card numbers on our servers.

Your choices
You may request access, correction, or deletion of your personal data by contacting Client Care via our Contact page. We retain order records as required for accounting and legal obligations.

Updates
This policy may be updated periodically. The latest version will always appear on this page.